Updater: distinguish 'no newer version' from 'check failed' on all three paths
Tech Singer's Windows 7 log from 2026-05-28 had this pattern: updater: GET https://api.github.com/repos/... updater: check failed: HttpRequestException: The SSL connection could not be established ... updater: startup check — up to date (v3.0.1) i.e. the SSL handshake to GitHub failed (Win7's TLS stack missing KB3140245 / KB4474419) but the updater logged 'up to date' and the user-facing message in CheckForUpdatesManually said the same. So a user with a broken update check has no way to distinguish that from genuinely having the latest version. Fix: * CheckForUpdateAsync now returns a discriminated UpdateCheckResult (UpdateAvailable / UpToDate / UpdateCheckFailed) instead of the old UpdateInfo?. Each return-null site is replaced with the appropriate concrete type. * The catch-all 'try { ... } catch (Exception ex) { return null; }' becomes 'return new UpdateCheckFailed(ClassifyFailure(ex), ...)'. ClassifyFailure walks the exception chain and maps to a coarse FailureKind enum: SecureConnection (TLS/auth), Timeout, HttpError, NetworkUnreachable. SecureConnection is broken out separately so the manual-check UI can point Win7 users at the specific Microsoft KBs that fix the issue. * MainForm.CheckForUpdatesManually pattern-matches on the result: UpToDate -> existing 'you're running the latest' message; UpdateAvailable -> existing install confirmation; UpdateCheckFailed -> NEW dialog (ShowUpdateCheckFailedDialog) whose wording is tailored to the FailureKind. The SecureConnection branch explicitly names KB3140245 and KB4474419 and offers the manual zip-install URL as a fallback. All branches keep the technical detail out of the dialog and route it to the log instead. * Background and startup polls stay silent on UpToDate and UpdateCheckFailed (no point nagging the user about something they can't act on from a timer tick), but the startup-poll log now records the failure kind and detail instead of mislabelling the outcome as 'up to date'. No version bump - this rides along with the next feature release (planned v3.2 with the Reaper ReaStream integration). The bug is silent on the affected users today, and shipping a v3.1.2 just for the error-message improvement would mean another update cycle for everyone for marginal benefit. Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
This commit is contained in:
co-authored by
Claude Opus 4.7
parent
aa099eb555
commit
6cbde0da12
@@ -1840,19 +1840,27 @@ public sealed class MainForm : Form
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}
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/// <summary>User pressed "Check for updates" (Help menu or Preferences button). Always
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/// runs the check noisily — i.e. surfaces "you're up to date" / "v1.x available" via a
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/// MessageBox, regardless of the Silently-install setting. Silent install only applies
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/// to background polls. Caller is on the UI thread.</summary>
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/// runs the check noisily — i.e. surfaces "you're up to date", "vX.Y is available", or
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/// "couldn't reach the server" via a MessageBox, regardless of the Silently-install
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/// setting. Silent install only applies to background polls. Caller is on the UI thread.
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/// </summary>
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private async void CheckForUpdatesManually()
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{
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var info = await updater.CheckForUpdateAsync().ConfigureAwait(true);
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if (info is null)
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var result = await updater.CheckForUpdateAsync().ConfigureAwait(true);
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switch (result)
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{
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case UpToDate:
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MessageBox.Show(this,
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$"You are running the latest version (v{updater.CurrentVersion}).",
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"Check for updates", MessageBoxButtons.OK, MessageBoxIcon.Information);
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return;
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}
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case UpdateCheckFailed failure:
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ShowUpdateCheckFailedDialog(failure);
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return;
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case UpdateAvailable available:
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var info = available.Info;
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var summary = string.IsNullOrWhiteSpace(info.ReleaseNotes)
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? $"RemSound {info.Tag} is available. Install now?"
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: $"RemSound {info.Tag} is available.\n\n{TruncateForDialog(info.ReleaseNotes)}\n\nInstall now?";
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@@ -1860,6 +1868,46 @@ public sealed class MainForm : Form
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MessageBoxButtons.YesNo, MessageBoxIcon.Question, MessageBoxDefaultButton.Button1);
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if (choice != DialogResult.Yes) return;
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await InstallUpdateAsync(info).ConfigureAwait(true);
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return;
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}
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}
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/// <summary>Show a plain-English MessageBox explaining why an update check couldn't
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/// complete. The wording is tailored to the <see cref="FailureKind"/>: the SecureConnection
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/// case (which is most often Windows 7 lacking TLS 1.2 / SHA-2 updates) gets pointers to
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/// the specific Microsoft KBs that fix it; other failures get a friendlier "check your
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/// internet" message. The user is also offered the manual zip-install fallback URL so they
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/// can recover without us debugging their machine. The technical detail goes to the log,
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/// not the dialog. 2026-05-28.</summary>
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private void ShowUpdateCheckFailedDialog(UpdateCheckFailed failure)
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{
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var (heading, body) = failure.Kind switch
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{
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FailureKind.SecureConnection => (
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"Couldn't reach the update server (secure connection failed)",
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"RemSound couldn't make a secure connection to GitHub to check for an update.\n\n"
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+ "This is almost always because the Windows install is missing one or both of these official Microsoft updates that enable modern secure connections:\n\n"
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+ " • KB3140245 — turns on TLS 1.2 support.\n"
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+ " • KB4474419 — updates the trusted certificate list (SHA-2 support).\n\n"
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+ "Both are free and won't break anything else. Run Windows Update (Control Panel → Windows Update) and install whatever it offers. Once those are in, Check for updates should work normally.\n\n"
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+ "If you'd rather install the latest version by hand: go to https://github.com/Ednunp/RemSound/releases/latest, download the zip, close RemSound, and extract the zip over your RemSound folder. That works regardless of the secure-connection issue."),
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FailureKind.NetworkUnreachable => (
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"Couldn't reach the update server",
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"RemSound couldn't reach GitHub to check for an update. This is usually a network problem — check your internet connection, then try Check for updates again.\n\n"
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+ "If you'd rather install the latest version by hand: go to https://github.com/Ednunp/RemSound/releases/latest, download the zip, close RemSound, and extract the zip over your RemSound folder."),
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FailureKind.Timeout => (
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"Update check timed out",
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"RemSound's request to GitHub took too long to respond. This is usually a slow or congested network — try Check for updates again in a minute or two.\n\n"
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+ "If you'd rather install the latest version by hand: go to https://github.com/Ednunp/RemSound/releases/latest, download the zip, close RemSound, and extract the zip over your RemSound folder."),
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_ => (
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"Couldn't check for updates",
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"RemSound's request to GitHub didn't get the response it expected, so it can't tell whether a newer version is available. Try Check for updates again later.\n\n"
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+ "If you'd rather install the latest version by hand: go to https://github.com/Ednunp/RemSound/releases/latest, download the zip, close RemSound, and extract the zip over your RemSound folder."),
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};
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MessageBox.Show(this, body, heading, MessageBoxButtons.OK, MessageBoxIcon.Warning);
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}
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/// <summary>Background-poll path. Runs on a timer tick; surfaces nothing unless an update
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@@ -1868,7 +1916,7 @@ public sealed class MainForm : Form
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/// silent no-op — the user already chose to delegate scheduling to the timer.</summary>
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private async void CheckForUpdatesInBackground()
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{
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var info = await updater.CheckForUpdateAsync().ConfigureAwait(true);
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var result = await updater.CheckForUpdateAsync().ConfigureAwait(true);
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// Persist the timestamp so cross-launch scheduling can space the next poll out.
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try
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{
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@@ -1877,7 +1925,12 @@ public sealed class MainForm : Form
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cfg.Save();
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}
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catch { /* timestamp persistence is best-effort */ }
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if (info is null) return;
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// Background polls stay silent on both UpToDate and UpdateCheckFailed — the user
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// delegated scheduling to the timer and a failure here isn't actionable from where
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// they are. The next poll re-checks. The failure detail has already gone to the log
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// via the updater's Log callback.
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if (result is not UpdateAvailable available) return;
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var info = available.Info;
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if (AppConfig.Load().SilentlyInstallUpdates)
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{
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// Notice the user before the app vanishes and the helper takes over. Hidden from
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@@ -1904,14 +1957,14 @@ public sealed class MainForm : Form
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/// stays consistent.</summary>
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private async void CheckForUpdatesOnStartup()
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{
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UpdateInfo? info;
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UpdateCheckResult result;
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try
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{
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info = await updater.CheckForUpdateAsync().ConfigureAwait(true);
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result = await updater.CheckForUpdateAsync().ConfigureAwait(true);
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}
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catch (Exception ex)
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{
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logFile.Event($"updater: startup check failed: {ex.GetType().Name}: {ex.Message}");
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logFile.Event($"updater: startup check threw unexpectedly: {ex.GetType().Name}: {ex.Message}");
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return;
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}
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try
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@@ -1921,11 +1974,22 @@ public sealed class MainForm : Form
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cfg.Save();
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}
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catch { /* harmless */ }
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if (info is null)
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// Log each outcome distinctly so a failed check (TLS error, network down, GitHub
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// 5xx) doesn't get filed as "up to date" — that's the misclassification Tech Singer's
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// log from 2026-05-28 demonstrated, where a Win7 SSL handshake failure quietly logged
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// as "up to date" instead of the real cause.
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if (result is UpdateCheckFailed failure)
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{
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logFile.Event($"updater: startup check failed ({failure.Kind}): {failure.TechnicalDetail}");
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return;
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}
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if (result is UpToDate)
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{
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logFile.Event($"updater: startup check — up to date (v{updater.CurrentVersion})");
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return;
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}
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if (result is not UpdateAvailable available) return;
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var info = available.Info;
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logFile.Event($"updater: startup check found {info.Tag}");
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if (AppConfig.Load().SilentlyInstallUpdates)
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{
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@@ -60,7 +60,7 @@ internal sealed class RemSoundUpdater : IDisposable
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/// limited, repo not found) or if the latest version is not newer than the running
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/// assembly. Caller decides whether to surface "you're up to date" vs silently doing
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/// nothing — both paths get null back.</summary>
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public async Task<UpdateInfo?> CheckForUpdateAsync(CancellationToken token = default)
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public async Task<UpdateCheckResult> CheckForUpdateAsync(CancellationToken token = default)
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{
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try
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{
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@@ -81,14 +81,14 @@ internal sealed class RemSoundUpdater : IDisposable
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if (!resp.IsSuccessStatusCode)
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{
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Log?.Invoke($"updater: HTTP {(int)resp.StatusCode} from GitHub");
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return null;
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return new UpdateCheckFailed(FailureKind.HttpError, $"GitHub responded with HTTP {(int)resp.StatusCode}.");
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}
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await using var stream = await resp.Content.ReadAsStreamAsync(token).ConfigureAwait(false);
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var releases = await JsonSerializer.DeserializeAsync<List<GitHubRelease>>(stream, JsonOpts, token).ConfigureAwait(false);
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if (releases is null || releases.Count == 0)
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{
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Log?.Invoke("updater: releases list was empty");
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return null;
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return new UpdateCheckFailed(FailureKind.HttpError, "GitHub returned an empty release list.");
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}
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// Highest-versioned RemSound client release. Skip drafts, prereleases, and any
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@@ -105,35 +105,61 @@ internal sealed class RemSoundUpdater : IDisposable
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if (release?.TagName is null)
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{
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Log?.Invoke("updater: no RemSound client release found in the releases list");
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return null;
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return new UpdateCheckFailed(FailureKind.HttpError, "GitHub returned releases but none looked like a RemSound client release.");
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}
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var current = Assembly.GetExecutingAssembly().GetName().Version ?? new Version(0, 0, 0);
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Log?.Invoke($"updater: current={current.ToString(3)} latest={latest.ToString(3)} ({release.TagName})");
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if (latest <= current) return null;
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if (latest <= current) return UpToDate.Instance;
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var expectedAsset = AssetNameTemplate.Replace("{tag}", release.TagName);
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var asset = release.Assets?.FirstOrDefault(a => string.Equals(a.Name, expectedAsset, StringComparison.OrdinalIgnoreCase));
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if (asset?.BrowserDownloadUrl is null)
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{
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Log?.Invoke($"updater: latest release has no asset named '{expectedAsset}'");
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return null;
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return new UpdateCheckFailed(FailureKind.HttpError, $"The latest release page is missing the expected file '{expectedAsset}'.");
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}
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return new UpdateInfo(
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return new UpdateAvailable(new UpdateInfo(
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Tag: release.TagName,
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Version: latest,
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DownloadUrl: asset.BrowserDownloadUrl,
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ReleaseNotes: release.Body ?? "",
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ReleaseUrl: release.HtmlUrl ?? "");
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ReleaseUrl: release.HtmlUrl ?? ""));
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}
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catch (Exception ex)
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{
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Log?.Invoke($"updater: check failed: {ex.GetType().Name}: {ex.Message}");
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return null;
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return new UpdateCheckFailed(ClassifyFailure(ex), ex.Message);
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}
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}
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/// <summary>Maps a thrown exception from the GitHub HTTP call to a coarse-grained
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/// <see cref="FailureKind"/> the UI can hang an honest plain-English message off without
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/// quoting the underlying .NET exception type. Most "couldn't reach the server" errors
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/// fall into the network bucket; the SSL bucket is broken out separately because it has
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/// a specific cause and fix on Windows 7 (TLS 1.2 / SHA-2 Windows updates) that we want
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/// to point users at when we see it. 2026-05-28.</summary>
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private static FailureKind ClassifyFailure(Exception ex)
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{
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// Walk the exception chain — HttpRequestException is the outer wrapper; the actual
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// cause (System.Net.Security.AuthenticationException, IOException, SocketException,
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// etc) is in InnerException. Either layer might carry the diagnostic clue.
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for (Exception? e = ex; e is not null; e = e.InnerException)
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{
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var typeName = e.GetType().Name;
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var msg = e.Message ?? "";
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if (typeName.Contains("Authentication", StringComparison.OrdinalIgnoreCase)
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|| msg.Contains("SSL", StringComparison.OrdinalIgnoreCase)
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|| msg.Contains("TLS", StringComparison.OrdinalIgnoreCase))
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{
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return FailureKind.SecureConnection;
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}
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}
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if (ex is TaskCanceledException) return FailureKind.Timeout;
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return FailureKind.NetworkUnreachable;
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}
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/// <summary>Filename of the one-shot "after the update restart, silently load this profile"
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/// sentinel. Written next to RemSound.exe by <see cref="DownloadAndStageInstallAsync"/>
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/// when the caller supplies a non-empty <c>activeProfileTitle</c>; read and deleted by
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@@ -445,3 +471,49 @@ internal sealed record UpdateInfo(
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string DownloadUrl,
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string ReleaseNotes,
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string ReleaseUrl);
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/// <summary>Discriminated result of an update check. Replaces the v3.1.x-and-earlier
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/// "UpdateInfo?" return type, which conflated "no newer version available" with "couldn't
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/// reach the server" — the user saw "you are running the latest version" in both cases,
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/// even when the check had actually failed because (e.g.) the OS couldn't establish a
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/// secure connection to GitHub. The caller pattern-matches on this and shows an honest
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/// message for each outcome. 2026-05-28.</summary>
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internal abstract record UpdateCheckResult;
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/// <summary>A newer release is available. Carries the parsed <see cref="UpdateInfo"/> the
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/// caller passes to <see cref="RemSoundUpdater.DownloadAndStageInstallAsync"/>.</summary>
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internal sealed record UpdateAvailable(UpdateInfo Info) : UpdateCheckResult;
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/// <summary>The check completed and the installed version is at or above the latest
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/// release. Singleton — there's nothing to carry beyond the result type itself.</summary>
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internal sealed record UpToDate : UpdateCheckResult
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{
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public static readonly UpToDate Instance = new();
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private UpToDate() { }
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}
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/// <summary>The check could not complete. <see cref="Kind"/> is a coarse classifier the UI
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/// uses to pick a plain-English message; <see cref="TechnicalDetail"/> is the raw exception
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/// or HTTP-status message intended for log output and "what to send the developer" cases —
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/// never put it in a user-facing dialog verbatim.</summary>
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internal sealed record UpdateCheckFailed(FailureKind Kind, string TechnicalDetail) : UpdateCheckResult;
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/// <summary>Why the update check couldn't complete. Lets the UI distinguish "your TLS stack
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/// is too old to reach modern HTTPS servers" (a known and fixable Windows 7 issue) from
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/// "your internet is down" so the message and any pointers we offer match the actual
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/// problem.</summary>
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internal enum FailureKind
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{
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/// <summary>The HTTPS handshake itself failed — usually means the OS's TLS or
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/// certificate stack is too old. Most commonly seen on Windows 7 installs without
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/// the TLS 1.2 enablement update (KB3140245) and SHA-2 code signing support
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/// (KB4474419).</summary>
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SecureConnection,
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/// <summary>The HTTP call reached GitHub but got back an unexpected response (4xx /
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/// 5xx HTTP status, malformed JSON, empty release list, etc).</summary>
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HttpError,
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/// <summary>The HTTP call timed out.</summary>
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Timeout,
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/// <summary>Generic "couldn't reach the server" — DNS, socket, no internet.</summary>
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NetworkUnreachable,
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}
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